DELIVERY FREQUENTLY

ASKED QUESTIONS

Listed below are some common questions regarding the
new-vehicle delivery program offered by the BMW
Performance Center. For additional help, email
PerformanceCenterDelivery@bmwmc.com.
A unique opportunity for the owner and one guest to fully experience BMW culture. Included in the program is a session of professional driving instruction in a BMW similar to the one ordered, a personalized vehicle delivery presentation by a BMW Product Specialist and a tour of both the BMW Zentrum museum and Manufacturing Plant when available.
Taking delivery at the BMW Performance Center is a no-cost option for both the customer and the BMW Retail Center. However, customers are responsible for the cost of their personal travel to and from South Carolina.
BMW Performance Center
1155 SC-101, Greer, SC 29651
(888) 345-4269

The Delivery Program is not available at our Thermal, CA, location.
The program is available for any new BMW X3, X4, X5, X6, X7 and XM currently assembled at our South Carolina plant. To be eligible, customers must order vehicles from an authorized BMW Retail Center within the United States. Ineligible vehicles include CPO, BMWs sold off the dealer lot, BMWs not built in the Spartanburg plant, MINI and Rolls-Royce.
The program is available to the vehicle owner and one guest. Customers who are U.S. residents (18 years of age or older with a valid U.S. driver’s license) registering the vehicle at a valid U.S. address can take delivery. Participants will be required to sign a waiver to participate as a driver or passenger in any BMW Performance Center vehicle. Additional participants cannot be added. Customers younger than 18 years of age must possess a valid driver’s license/permit and must be accompanied by a parent or legal guardian. Participants must be at least 12 years of age to ride in a vehicle and attend the factory tour (proof of age must be presented at our facility, such as a birth certificate or valid state-issued ID).
Yes. This fee applies to all BMW models regardless of whether the vehicle is delivered at the selling BMW Retail Center or at the BMW Performance Center.
Yes. We hand-wash and wax each vehicle with approved BMW products.
No. Shipment of the vehicle is not included when participating in the delivery experience. The program is designed for customers to drive their vehicle home after delivery.
Plan to be at the Performance Center no later than 8 a.m. the day of your delivery.
Customers flying into South Carolina should utilize the Greenville/Spartanburg International Airport (GSP). Visit gspairport.com for more details
Customers choosing to fly a private plane into Greenville will be directed to land at Cerulean Aviation, (864) 655-5221, located adjacent to the Greenville-Spartanburg Airport.
The BMW Performance Center Delivery Program is available to customers Monday through Friday. There may be some blackout dates throughout the year due to holidays, driving school programs and other events that utilize the facility. The BMW Performance Center may close on multiple dates to observe New Year's Day, Martin Luther King, Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and Christmas
Specific delivery dates can not be guaranteed. Delivery dates will be determined based on the vehicle’s production date and our availability. Customers can work with their BMW Retail Center to request specific dates when submitting a Performance Center delivery reservation.
Customers and guests who are driving to the BMW Performance Center should plan to arrive at the facility on their delivery date no later than 8:00 a.m. Customers and their guests can expect to rotate as pairs through three different two-hour modules which include driving instruction, factory tour and vehicle delivery presentation. Typically, the BMW Performance Center Delivery Program concludes no later than 3 p.m
After a brief classroom session with a BMW Driving Instructor, customers will get behind the wheel of a BMW Performance Center Fleet vehicle that is similar to the vehicle purchased. Customers will participate in handling, braking and traction-control driving exercises. All customers will also have the opportunity to explore a BMW X vehicle’s capabilities on the BMW Performance Center’s off-road course.
The Performance Center provides all vehicles used for any driving exercise. Customers are not permitted to drive their own vehicles on the track.